Why portals are dead

However, I typically spend two to three weeks on discovery work before development work on a project begins. From there I can create a project plan that allows me to allocate work to individual team members based on their experience, location an offshore team can present a different set of challenges than one based locally , etc.

I recently had the opportunity to work on a project for a major financial institution that involved developing a prototype of the system used by their internal advisors.

The client was looking for a single-page application that gave them the ability to do a lot of different things. Despite being based on Angular, the previous version of the application was very clunky and slow. With only a small team we rapidly demonstrated high-end UI capabilities built on top of Liferay. We were even able to integrate with React and Angular to provide a more powerful solution.

The system we built was very well received and really demonstrated what Liferay DXP can do. So, what are the other places where this can be delivered?

We can hate it or we can accept it; Emails continue to be a really popular channel for everyone. Making emails great again could be worth investing in especially given the love it receives from the end users. Emails, once optimized, can be a really effective channel for employees to raise tickets and consume knowledge base. One example could be to automatically suggest the relevant knowledge base articles through email based on what they send.

Email widgets is another unexplored area that can solve problems with traditional emails. Messaging apps are no longer used only for messaging these days. Innovative companies like Slack have changed the way we look at messaging apps. In this API powered app world, it is very easy for applications to talk to each other and every application should be talking to the messaging app. Messaging is slowly on its way to take over emails as the preferred communication channel within workplaces.

NLP and ML are continuously evolving. Employees are used to hailing a cab home through their mobile app. Enterprise Social Networks are coming up quite fast and Workplace by Facebook has a huge part to play in it. What is an employee service portal? Problems with the employee service portal There are a host of issues with the employee service portal as it currently stands: Tool overload — Employees already have to keep track of too many tools at work.

Forcing employees into a separate system they only need a few times a month — or even less — creates complexity and disrupts their work. Not human enough — Driven by trends in the consumer world, employees now expect a conversational experience. Poor experience — A portal means another login to remember and another user interface for the employee to get used to. The alternative: Employee service in the flow of work Instead of using employee service portals, modern People Ops calls for integrating employee service directly into the flow of work.

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